13197 Old Nashville Hwy

Smyrna, TN 37167 US

615-459-0802

Medical Records Request

Medical Records Request

If you have elected another practice to provide continuation of care for your pet, or need vaccination records for grooming or boarding, you can request copies of records to be e-mailed or mailed to the practice of your choosing. A mailing fee will apply for records that are to be mailed; however, you may pick them up in person at our office during regular business hours.  We will do our best to accommodate any request for records within 24-48 hours that are made on a week day.  Weekend requests will be processed as if they were received on Monday. 

Tennessee Law requires that all request for medial records be provided in writing.  Verbal request over the phone are not sufficient to meet state requirements.  To expedite your request complete the Form below. This form will be your written consent to release records to the Recipients of your choice. 

Once we receive the request, we will then text or email you when records has been sent.  Please allow 24- 48 hrs for us to process any request.  

If you receive an email requesting more information, we may need that information to confirm we have the correct records and to confirm an authorized user has made the request. 

Cat decorative picture

You may call us to request records, but you will be required to complete the Medical Records Request Form to provide us a written request for medical records before we can release those records.  Release of medical records with out a written request by the pet owner is a violation of State Law.  We can not release records without a written request by the owner or their authorized agent on record.   

Free Heartworm Test With Proheart Injection

Complete Form Below For Details

Office Hours

Our Regular Schedule

Monday:

7:30 am

5:30 pm

Walk-Ins & Urgent Care 9 am - 3pm

Tuesday:

7:30 am

5:30 pm

Walk-Ins & Urgent Care 9 am - 3pm

Wednesday:

7:30 am

5:30 pm

Walk-Ins & Urgent Care 9 am - 3pm

Thursday:

7:30 am

5:30 pm

Walk-Ins & Urgent Care 9 am - 3pm

Friday:

7:30 am

5:30 pm

Walk-Ins & Urgent Care 9 am - 3pm

Saturday:

Closed

Closed

Sunday:

Closed

Closed

Regular Business Hours are M-F 7:30am till 5:30 pm. Walk-in and Urgent Care M-F 9:00am till 3:00 pm

Appointments Preferred. Pets are seen in following order:
Life Threatening Emergencies, Appointments, Urgent Care Walk-ins, Wellness Walk-ins

Additional Fees Apply to Walk-In & Urgent Care Visits


When bringing your pets into our office, for their and the safety of other pets, please either have your pet leashed or in a pet carrier. Please ask our staff at check in for a leash if needed.

For aggressive pets Click Here for more information.  

Location

Find us on the map

Featured Articles

Read about interesting topics

NEWSLETTER SIGNUP

Sign up for more articles