Prescription Policy

Premier VetCare offers several unique benefits to its "Premier Pets." One of those benefits is that we will gladly write a prescription for your pet’s prescriptions to be filled at a retail pharmacy upon your request, as long as it is available.

A complete exam and appropriate blood work is necessary to fill most prescriptions, By participating in our Premier Pets Wellness Plan, we can be assured that your pet is in optimum health and is getting the proper medication at a safe and effective dosage.

It’s the policy of our practice to write prescriptions for human generics where it may be appropriate to be filed at retail pharmacies. Several retail pharmacies offer human generics at a low fees, which can be a great benefit to pet owners. By utilizing these low cost options we will be able to help reduce your costs, and allow for additional testing necessary to understand your pets needs be more affordable. 

Many retail pharmacies also offer veterinary pharmaceuticals. These may seem like more convenient, or a cheaper source for your pets needed chronic medication, but they may not be. We strive to provide the lowest cost veterinary pharmaceuticals possible. Often the delay in processing and shipping may cause significant delays in your pet receiving the medications they need.

Keep in Mind Retail Pharmacist and Pharmacy technicians are not trained in Veterinary pharmacology.

In order for us to provide you a written prescription for a retail pharmacy federal and state laws require a valid patient-client relationship. To comply with these regulations, the following will be required for us to provide you a prescription to be filled by a retail pharmacy.  To see the Tennessee Veterinary Examiners Policy Statement on prescriptions Click Here.

  1. A complete physical exam of your pet by one of our staff veterinarians will be necessary every six months. For "Premier Pets" the exam fee is waived. For other pets, there will be fee for this exam. Antibiotics and anti-fungal medications will always require examination prior to refilling.
  2. Prescriptions will be written with enough refills for six months only. 
  3. Appropriate monitoring blood work must be performed. 

Why Examination Every 6 Months?

To establish a proper relationship, we need to be assured your pet is still in optimum health and the medication is working properly. Since pets cannot talk to us, and often subtle signs of illness are missed by owners, this is the best way for us to ensure your pet requires chronic medications. Also, since certain medication such as preventive medication, like Heartworm medications, can be shared between pets, we will need to be sure the pet is still in your possession, living in your household, weight has not changed, and proper testing has been performed. In addition, as noted below, some medications require blood testing every 6 months.

Therapeutic Lab Testing Schedule

To ensure the safe use of certain chronic medications, blood tests are necessary to be sure they are being effective and your pet is not starting to have any life threatening side effects from the medication.

  • NSAID - Chemistry Panel every 6 months
  • Thyroid– Yearly, or as needed to regulate proper levels
  • Insulin– As required to monitor effectiveness of medication
  • Heartworm– Testing will be required yearly for product filled by retail pharmacies
  • Seizure medications- At least yearly, but as required to monitor for toxicity and effectiveness
  • Behavior/Anxiety Medications– Chemistry Panel Yearly 
  • Estrogen- Chemistry & CBC Panel Yearly  
  • PPA- Chemistry Yearly
  • Heart Medications and/or Furosemide- Chemistry Panel Yearly, +/- Chest radiography

Benefits of Our Pharmacy

Flexibility- By filling your pets medications in our pharmacy, we maintain a record of your refills, and we can be more assured your pet is getting the medication on schedule as needed. This can allow us to be more flexible on the exam and testing requirements. When you refill you pets medications at a retail pharmacy, we have no record of the frequency of refills.

True Convenience- No need to spend time waiting for your pets prescription while you shop, or to send a written prescription to an online pharmacy just to wait days for the medications to arrive. Just call ahead, or e-mail us your refill request, and it will be waiting for you, or filled within minutes when you stop by.

Knowledge- Our veterinarians and staff are trained and knowledgeable about the proper use, safety, and benefits of any given veterinary pharmaceutical - including extra label use, which is routine in veterinary medicine. Pharmacists and pharmacy technicians, are not as well trained in veterinary pharmaceuticals, and can usually only explain the label claims of any given product. We keep only pet safe medications in our pharmacy. We have seen retail pharmacies substitute medications that contain dangerous ingredients, like xylitol, that have caused pet illness.  They just did not understand the difference between people and pets enough to realize they were giving a toxic substitution to the pet owner.  

Shop local- By purchasing your pets preventive and chronic medications from our pharmacy you will be providing revenue to help support maintenance of our State of the Art Facility and Equipment that allows us to provide Premier Veterinary Care.  In addition, your purchases help provide for the salaries of the dedicated staff of Premier VetCare that truly care and know your pet. You and your pet are more than a transaction to us.  We truly care about you and your pets health, unlike the retail pharmacies where you are just another transaction. With us, you are doing business with neighbors and friends, not a distant corporate office. 

Product Guaranties- We stand behind our products, and guarantees offered by manufactures are often only good if the medication is purchased through a veterinary pharmacy. Generic heartworm medication available at retail pharmacies do not have a treatment guarantee in the event your pet contracts heart worm while using the product.

Online Pharmacy Request

Due to several legal and medical liability issues we do not respond to Faxed or E-mailed request from Online Pharmacies. By authorizing solicited prescription request it can introduce many different liabilities to our practice in the event the online pharmacy provides the wrong medication or instructions for use.  Also it is impossible for us to identify if the request is truly coming form the pet owner listed.  We will be happy to provide you with a written prescription for the medications your pet needs at the time of your pets visit, only one copy is provided and it must be picked up from our office, and you may send it to the pharmacy of your choice by their preferred methods.  We will no communicate with online pharmacies by phone, email or fax, we simply do not have the staffing to manage the constant interruptions that online pharmacies place on veterinary practices. 

Before your buy online consider these articles;

ONLINE PET PHARMACIES: Protect Yourself and Your Pet

 Purchasing Pet Drugs Online Buyer Beware

Sign up using the form or call 615-459-0802 to make your appointment.

Office Hours

Our Regular Schedule

Monday:

7:30 am

8:00 pm

Tuesday:

7:30 am

8:00 pm

Wednesday:

7:30 am

8:00 pm

Thursday:

7:30 am

8:00 pm

Friday:

7:30 am

8:00 pm

Saturday:

Closed

Closed

Sunday:

Closed

Closed

Regular Business Hours are M-F 7:30 till 5:30 pm. After 5:30 pm there is an additional $15.00 Convenience Fee added to exam fees.

Appointments Preferred. Pets are seen in following order:
Life Threatening Emergencies, Appointments, Urgent Care Walk-ins, Wellness Walk-ins


When bringing your pets into our office, for their and the safety of other pets, please either have your pet leashed or in a pet carrier. Please ask our staff at check in for a leash if needed.

For aggressive pets Click Here for more information.  

Voted Favorite Veterinary Hospital In Rutherford County Since 2012


Location

Find us on the map

Featured Articles

Read about interesting topics

  • What to Do If Your Pet is Stung

    Don't get us wrong, we love the bees! But we don't love when our pets get stung. Follow our tips to treat and prevent bee stings on your furry best friend. ...

    Read More
  • Tips for Traveling With Your Pet

    Do you dread hitting the road with your pet? These tips may make the trip more comfortable and enjoyable for you both. ...

    Read More
  • 6 Questions to Ask At Your Senior Pet's Next Check Up

    Want to keep your senior pet healthy and happy? Ask these six questions at your pet's next check up. ...

    Read More
  • Why the Controversy About Pet Vaccinations?

    As with anything, pet vaccinations can be too much of a good thing. Similar to parents who are learning more about vaccinations for children, veterinarians and pet owners alike are beginning to question some of the standard wisdom when it comes to protecting pets. There are certain fatal diseases against ...

    Read More
  • Pet Clothes: A Fashion Statement or a Necessity?

    There is nothing cuter than a pet in a colorful sweater, but do our furry friends really need to wear clothing? Although clothing is not a necessity for every pet, some animals benefit from a little extra protection during cold or damp days. Others enjoy wearing festive clothing during holidays or other ...

    Read More
  • Introducing a New Pet to Your Current Ones

    Pet Proofing Your Home Introducing your new pet to your current one is only a single part of the equation relating to taking a new pet home. You also have to make sure your new pet is comfortable in your home, which is a foreign environment to the animal. Like humans, animals can experience high levels ...

    Read More
  • Put Some Teeth Into Your Pet’s Dental Care

    According to the American Animal Hospital Association, nearly two-thirds of pets suffer from dental problems because their owners do not provide dental care for them. Imagine what would happen to your own teeth if they were never brushed or examined by a dentist. The same thing can happen with your pet’s ...

    Read More
  • Managing Pet Allergies in Kids

    Are you concerned that your child's allergies may mean that you will have to give up your pet? Although rehoming a pet may be necessary if allergies are severe, most children can live with pets if you are willing to make a few changes. The Problem About three in 10 people who have allergies are allergic ...

    Read More
  • Euthanasia: Saying Goodbye

    It's not easy to say goodbye to cherished pets, even those that have lived long, happy lives. Although you may hate the thought of life without your pet, euthanasia can be the kindest decision you can make when your friend is suffering. Making the Decision If your pet has been seriously injured in a ...

    Read More
  • Is a Wet Nose a Sign of a Healthy Pet?

    Have you ever heard that a wet nose is a sign that your pet is healthy? Although that's often the case, it's not always true. A moist nose can benefit your pet in several ways, but it doesn't necessarily guarantee good health. How Does a Wet Nose Help My Pet? Have you ever been woken at 5 a.m. by a cold, ...

    Read More

NEWSLETTER SIGNUP

Sign up for more articles