Medical Records Request
If you have elected another practice to provide continuation of care for your pet, or need vaccination records for grooming or boarding, you can request copies of records to be e-mailed or mailed to the practice of your choosing. A mailing fee will apply for records that are to be mailed; however, you may pick them up in person at our office during regular business hours. We will do our best to accommodate any request for records within 24-48 hours that are made on a week day. Weekend requests will be processed as if they were received on Monday.
Tennessee Law requires that all request for medial records be provided in writing. Verbal request over the phone are not sufficient to meet state requirements. To expedite your request complete the Form below. This form will be your written consent to release records to the Recipients of your choice.
Once we receive the request, we will then text or email you when records has been sent. Please allow 24- 48 hrs for us to process any request.
If you receive an email requesting more information, we may need that information to confirm we have the correct records and to confirm an authorized user has made the request.
You may call us to request records, but you will be required to complete the Medical Records Request Form to provide us a written request for medical records before we can release those records. Release of medical records with out a written request by the pet owner is a violation of State Law. We can not release records without a written request by the owner or their authorized agent on record.